Archiving

Having recently managed several Exchange 2010 migration projects, one of the best new features which really sells it to systems administrators is the Online Archive. “No more managing PST files? When can we have it installed by?”

The problem is, once they’ve purchased licensing for Exchange 2010 and installed and configured the server, migrated the users’ mailboxes and decommissioned the old Exchange 2003 server, the Online Archive feature is not available. The users have been enabled, and as of SP1 we have a separate Archive mailbox database configured on slow (cheap) storage, but the Online Archive is nowhere to be found in Outlook. If the users log on using OWA, lo and behold the Online Archive is available.